1. Who We Are

This website is operated under the business name Sewage Cleanup & Sewage Removal Houston (“we,” “us,” or “our”). We provide information about sewage cleanup, sewage extraction, water damage, flood cleanup, restoration, sanitization, and odor-control services in Houston and selected service areas.

For privacy questions, contact us at info@sewagecleanupandsewageremoval.us or call (832) 345-3606.

2. Information We Collect

We collect information you choose to provide when you contact us, such as your name, phone number, requested service, and message details. If you call us, we may receive the phone number and information you choose to share during the call.

When you submit the contact form, the information you provide is sent to our website API and forwarded through Resend to adib855rhinohelp@gmail.com so our team can respond. The form does not create an account. If you provide an email address, it may be used as the reply-to address for the response.

Our hosting and security providers may automatically process limited technical information, such as an IP address, browser type, device information, requested pages, and timestamps, in ordinary access and security logs.

3. How We Use Information

To respond to service requests, questions, and emergency calls.
To coordinate requested restoration services and communicate about an inquiry.
To operate, secure, troubleshoot, and improve this website.
To comply with legal obligations and protect our rights, visitors, and service providers.

4. When We Share Information

We may share information with service providers that help host, secure, maintain, or communicate through the website and with contractors or dispatch partners when reasonably necessary to respond to a service request. We may also disclose information when required by law, legal process, or to protect people, property, or our legal rights.

We do not intentionally sell personal information. We do not use this website to run behavioral advertising or build advertising profiles.

5. Cookies and Similar Technologies

This website does not require an account and does not intentionally use advertising cookies, session-recording tools, or cross-site tracking pixels. Our hosting or security providers may use technically necessary tools to deliver and protect the site.

The site loads fonts from Google Fonts. Your browser may send technical request information to Google when retrieving those font files. Learn more in Google’s Privacy Policy.

6. Data Retention and Security

We retain inquiry information only for as long as reasonably necessary to respond, provide services, maintain business records, resolve disputes, and meet legal obligations. Information sent through email may remain in the relevant email accounts according to the email provider’s retention settings.

We use reasonable administrative, technical, and organizational measures for the information handled through this website. No website, email transmission, or storage system can be guaranteed completely secure.

7. Your Privacy Choices

You may ask us to access, correct, or delete personal information we hold about your inquiry, subject to legal and operational limits. You may also ask questions about how your information is used by emailing info@sewagecleanupandsewageremoval.us. We may need to verify your request before acting on it.

8. Children’s Privacy

This website is intended for adults seeking property restoration services. We do not knowingly collect personal information from children under 13. If you believe a child provided information to us, please contact us so we can review and delete it when appropriate.

9. Third-Party Websites

This website may link to third-party websites or services, including maps, email providers, or information resources. Their privacy practices are governed by their own policies, not this one. Review those policies before submitting information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new “Last updated” date. Your continued use of the website after an update means the revised policy applies to future use.

11. Contact Us

Questions about this Privacy Policy can be sent to info@sewagecleanupandsewageremoval.us. You can also reach our 24/7 dispatch team at (832) 345-3606.